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I ordered a handpan from lighteme.com and it is very high quality, each note is very beautiful. They offer very friendly, high quality customer service and my order arrived within the time period they said it would! (7-10 days). Thank you lighteme.com and all of the wonderful people who work there!
We are very happy to see that you like our handpans, and thank you for leaving us a good review. Hope to see you next time.
Not only did Lighteme keep a tight line of communication and send a video for verifying the handpan was tuned to my liking, but the pan itself looks, feels, and sounds wonderful. This is my second handpan and I play in some soundbaths and have had great feedback with the new pan. There's "life" in this pan - every note tells a story :)
Very, very happy to see you like our handpans and thank you for your five-star review. This is very important to us and our customers.
We will continue to provide the best products and services to all customers, and welcome you to visit us again.
Please l haven’t receive it
Hi, dear friend
We are very sorry to bring you a bad shopping experience.
The shipping method you selected is: Free Shipping By Air Transport (About 15-20 Business Days)
Indeed, today happens to be day 20. Due to the peak sales season, the shipping speed of some packages will be affected. But now the package has arrived in France, and we are sure that you will receive it within these two days.
https://www.singpost.com/track-items?trackingid=EQ026359643SG
https://t.17track.net/en#nums=EQ026359643SG
Wish you a Merry Christmas!
Best regards
Lighteme
I still did not receive.
Hello,
We are very sorry to bring you a bad shopping experience.
The shipping method you selected is: Free shipping (About 15-25 Business Days), and the time you placed your order is December 9th. So far, we have not exceeded the promised delivery deadline.
In addition, due to the arrival of the peak sales season, the shipping speed of some packages will be affected, but we are sure that you will receive the package within the time limit we promised.
Wish you a Merry Christmas!
The reason I came to this company is because they fine tune their hand pans and let you hear them play before they ship them.
I’m very happy with the product and the customer service is awesome 🤩
